We strive to ensure that your order reaches you quickly and safely. Below are the details regarding our shipping and delivery policies:

Dispatch and Shipping

• Dispatch Time: Packages are generally dispatched within 2 days after receipt of payment.
• Shipping Carriers: We ship via Post, DHL, or UPS with tracking and drop-off without signature. Once your package is shipped, you will receive a tracking link to monitor your package online.

Shipping Fees

• Handling and Packing Fees: These fees are fixed and cover the cost of preparing your order for shipment.
• Transport Fees: These vary according to the total weight of the shipment.
• Order Grouping: To minimize shipping costs, we advise you to group your items into one order. Please note that we cannot group two distinct orders placed separately; shipping fees will apply to each order.

International Delivery

• Regulations: International delivery is regulated by EXW (Ex Works), Incoterms 2010.
• Delivery Dates: Any dates quoted for delivery of the goods are approximate. We are not considered in delay unless the delivery occurs later than four weeks from the quoted approximate date, and only upon receiving written notification from the buyer.
• Import Compliance: The buyer must comply with all laws governing the importation of goods into the destination country.

Shipping from Germany

• Warehouse Location: Orders are shipped from our warehouse in Germany via parcel services.
• Delivery Terms: We deliver to your doorstep under DAP (Delivered at Place) terms. Customs clearance (outside of the EU) is the responsibility of the buyer.

Delivery Options

1. Standard International Delivery:
   • Carriers: Post/DHL
   • Duration: 3-11 business days, depending on the country and distance
2. Express International Delivery:
   • Carriers: DHL/TNT/UPS
   • Duration: 1-7 business days, depending on the country and distance

Additional Costs

• Import Costs: Importing goods may involve additional costs such as fees and customs duties. The amount of these costs is regulated by the customs authorities in your country.

Note: Delivery times may vary during holidays and weekends. We appreciate your understanding and assure you that we are working hard to deliver your order as quickly as possible.

For any questions regarding shipping and delivery, please contact our customer service at support@gertechone.com or call us at +49 74246039997.

Thank you for shopping with us! We look forward to delivering your order soon.

Price

This price table is not binding, prices may vary.

Follow the ordering steps and you will see the payment options, shipping method and prices.